Hospitality Management | Curriculum | Grade 12-XII | Subject Code: Hom.126 | 2076 | DOWNLOAD in PDF
DhanRaj's Blog (drg vlogs) presents you the Curriculum of Grade 12-XII of the subject Hospitality Management with Subject Code-Hom.126 NEB 2076-2020. Check and download in PDF file of Hospitality Management curriculum class 12-XII 2076-2020. 2076 New Curriculum of Grade 12-XII Hospitality Management Subject with subject code-Hom.126 and download it in PDF file. Enjoy!
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[alert type=alert_outline alert_info]NEB Grade 11-XI Exam Model Question Papers 2078-2021 for All Subjects | Download in PDF.[/alert]
1. Introduction
Hospitality today is one of the fastest-growing industries in the world. It is definitely an industry of the future. The hospitality industry has tremendous contributions to the global economy. It is a global industry and also offers huge employment opportunities around the world. Hospitality education plays a major role in preparing students to gain professional and practical skills required by the hospitality industry. Therefore, this course of hospitality management for classes 11 and 12 of secondary education is designed to impart the fundamental knowledge of hospitality management. subjects. This course makes students familiarize themselves with the different aspects of the hospitality industry, its interrelationships with other sectors of the tourism industry and its operation.
Also Check:
Hospitality Management | Curriculum | Grade 11-XI | Subject Code: Hom.125 | 2076 | DOWNLOAD in PDF
The course of hospitality management specifically focuses on the basic concept of hospitality and its operational aspects. The word 'hospitality' is not only related to a hotel but the whole service industry. So, this course offers an overview of the hospitality and tourism industry, its growth and development, industry segments and their distinguishing characteristics, trends and current concerns, career opportunities, and the employability skills needed to succeed in specific hospitality fields. This course also offers the basic concept of the hospitality market and marketing, hospitality management, hotel operation and hospitality industry in Nepal.
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The curriculum has been divided to different sections: level-wise competences, grade-wise learning outcomes, scope and sequence of contents with their elaboration, some indication to learning facilitation process and student assessment.
Also Check:
New Curriculum for Secondary Level | Grade 11-XI and Grade 12-XII | All Subjects | 2076/2020 | DOWNLOAD
2. Level-wise Competencies
After completion of the study of Hospitality Management, a secondary level elementary course of class 11, student will be able to;
1. Develop the knowledge about the key factors responsible for the growth and development of hospitality and tourism.
2. Identify the nature and importance of hospitality and hospitality services.
3. Perform the basic management functions in hospitality industry and arrange tour and manage hotel accommodation for the guests independently.
4. Deliver services properly to the guest in different departments of hotel.
5. Acknowledge the current trends and challenges faced by the hospitality and tourism industry.
6. Explore possible career paths in hospitality industry.
7. Identify hospitality products and perform their marketing.
8. Evaluate the role of branding in hospitality industry.
3. Grade-wise Learning Outcomes
Unit | Content Area | Learning outcomes |
---|---|---|
1 | Tourism and Hospitality- Products and Selling | 1.1 Define hospitality
management. 1.2 Identify the tourism and hospitality product. 1.3 Distinguish between manmade and natural products. 1.4 Illustrate the selling process and distribution channel of tourism products. |
2 | Introduction to Leisure and Recreation | 2.1 Define and distinguish the
leisure, recreation and
tourism. 2.2 Explain the types of recreation. 2.3 Review the historical perspective of leisure and recreation. 2.4 Illustrate the key components of the leisure industry. 2.5 Examine the relation of leisure and tourism industry. |
3 | Tour Operator and Tour Operation | 3.1 Define and classify the term
‘tour’. 3.2 Develop tour planning and design simple tour itinerary. 3.3 List out the tour operational techniques. |
4 | MICE Tourism | 4.1 Outline the meaning of MICE
tourism. 4.2 Trace the history of growth and development of MICE tourism. 4.3 Explain the Convention/ conference, trade fairs and exhibition business and relate it with tourism. 4.4 Illustrate the event planning process. 4.5 Identify the key players of the MICE industry. |
5 | The Food and Beverage Sector | 5.1 Recognize the Food and
Beverage sectors and classify the F & B services and facilities. 5.2 Explain the concept and principles of F & B services. 5.3 Outline the basic knowledge of Menu and designing simple Menu designing. |
6 | Food Safety and Personal Hygiene in Hospitality | 6.1 Explain the concept of food
safety and personal hygiene. 6.2 List out the types of food contamination. 6.3 Explain the meaning of food safety and outline the food handling process. 6.4 Describe the general concept and consideration of personal hygiene of catering practitioners. |
7 | Marketing in
Tourism and Hospitality Industry | 7.1 Explain the concept of
tourism and hospitality
marketing. 7.2 Assess the importance of marketing in hospitality and tourism. 7.3 Point out the characteristics of service marketing. 7.4 Identify tourism and hospitality market and list out the market segmentation. |
8 | Branding in Hospitality industry | 8.1 Define branding and identify
the elements and categories of branding. 8.2 Interpret the role and importance of branding in hospitality. 8.3 Point out the characteristics of hospitality branding. 8.4 Trace the development of global hospitality brand. 8.5 Illustrate of developing brand strategy. |
4. Scope and Sequence
Unit | Scope | Content | Working hrs. |
---|---|---|---|
1 | Tourism and Hospitality- Products and Selling | 1.1 Defining tourism and
hospitality product 1.2 Types of products (Manmade and Nature made) 1.3 Selling of tourism product- sales process and distribution channel | 8 |
2 | Introduction to Leisure and Recreation | 2.1 Concept of leisure,
recreation and tourism 2.2 Types of recreation 2.3 Leisure and recreation in historical perspective 2.4 Key components of the leisure industry 2.5 Relation between leisure and tourism industry | 10 |
3 | Tour Operator and Tour Operation | 3.1 Meaning and types
of tour 3.2 Tour operators, its types and roles 3.3 Tour planning and simple itinerary designing 3.4 Tour operational techniques | 6 |
4 | MICE Tourism | 4.1 Introduction to
MICE (Meeting,
Incentives, Conventions/conferences and Exhibition) tourism 4.2 Growth and development of MICE tourism 4.3 Convention and conference tourism businesses 4.4 Trade fairs and exhibition businesses 4.5 Types of events and its planning 4.6 Event planning 4.7 Key players in the meeting, conventions and exhibition industry | 12 |
5 | The Food and Beverage Sector | 5.1 Introduction to the
food and beverage
sector (restaurant, coffee shop, banquet, bar, pub, cafeteria, fast food, outdoor catering) 5.2 Types of food service facilitiescommercial and institutional 5.3 Classification of food and beverage services sectors 5.4 Food and beverage service principles 5.5 Basic knowledge of service ware 5.6 Basic knowledge of food and beverage services 5.7 Basic knowledge of menus (definition,types, objectives) | 14 |
6 | Food Safety and Personal Hygiene in Hospitality | 6.1 Basic rules of food
safety and personal
hygiene 6.2 Types of food poisoning 6.3 Safeness in food handling process 6.4 Quality assurance of food safety (introduction of HACCP) | 8 |
7 | Marketing in
Tourism and Hospitality Industry | 7.1 Concept of
hospitality and
tourism marketing 7.2 Importance of marketing in hospitality and tourism 7.3 Characteristics of tourism and hospitality marketing 7.4 Tourism and hospitality market and market segmentation 7.5 Tourism and hospitality marketing mix | 12 |
8 | Branding in Hospitality industry | 8.1 Definition, elements
and categories of
branding 8.2 Importance and role of branding in hospitality 8.3 Characteristics of hospitality branding 8.4 Development of global hospitality brand and brand strategy | 10 |
Total | 80 |
5. Suggested Practical Activities
Practical is integral part of Secondary Education Curriculum. It focuses more on skill development than knowledge building. It consists of project work, group work, presentation, observation, internship etc. Total of 80 hours has been designated to practical activities and will be carried out under the guidance and monitoring of teacher. Following are only sample practical activities, teacher can assign any relevant practical activity as per requirement.
Unit | Scope | Activities | Working hrs. |
---|---|---|---|
1 | Tourism and Hospitality- Products and Selling | ⧬ Presentation of
major tourism and
hospitality products of Nepal and their selling process. ⧬ Assignment work on the various distribution channels and their role. | 10 |
2 | Introduction to Leisure and Recreation | ⧬ Displaying charts or
visual showing
differences of leisure and recreation and preparing list of major recreation centers that can attract tourists. | 10 |
3 | Tour Operator and Tour Operation | ⧬ Prepare tour
itinerary and
demonstrate tour arrangement process. | 10 |
4 | Convention and Event Planning | ⧬ Collecting pictures
of major events of
Nepal and display it. | 8 |
5 | The Food and Beverage Sector | ⧬ Visual presentation
of different types of accommodation and its operational activities. ⧬ Visiting any nearby hotel or restaurants and observe the food service methods | 10 |
6 | Food Safety and Personal Hygiene in Hospitality | ⧬ Preparing lists of
causes of food
contamination. ⧬ Presentation on food safety and personal hygiene showing how contaminated food create health hazards. ⧬ Assignment on different health problems created by unhealthy food. | 12 |
7 | Marketing in
Tourism and Hospitality Industry | ⧬ Visiting
hotel/restaurants/res
orts or airlines company and understanding the marketing process of tourism and hospitality products. | 10 |
8 | Branding in Hospitality industry | ⧬ Collect various
brand images and display it. ⧬ Class discussion on major brands of Nepal in tourism and hospitality industry. | 10 |
Total | 80 |
Note:
➜School shall arrange at least one hotel/resort/destination of local area visit in class 12 focusing on hospitality industry operation and the students must prepare and submit a report of that visit for the final evaluation.
5. Learning Facilitation Process
This course provides both theoretical as well as practical knowledge on Hospitality Management. In this subject, there are both subjective contents as well as practical activities. This curriculum focuses on providing practical knowledge to the students. It provides knowledge, skill, and self-confidence to the students. To fulfill the objectives, the teacher must involve the students in classroom activities as well as practical field visits. Locally available materials must be used to conduct teaching learning activities. To achieve the entire objective from this curriculum, the teachers must use different methods and techniques while teaching. Some methods and techniques have been suggested below:
➜Group discussion
➜Field visit
➜Demonstration
➜Case study
➜Interview
➜Practical works
➜Audio/visual class
➜Web surfing
➜Project works
➜Problem solving.
The teachers have to take care of the following things while facilitating learning process.
➜The teachers have to facilitate learning process by duly making the annual teaching plan, unit plan, and daily lesson plan as well.
➜The facilitation should prefer integrating students’ prior experience, concepts, status of their residence, available natural and cultural resources in the residence area, students’ interest as well as religious and cultural belief. Being a practical subject, this has to deeply focus on observation, demonstration, and presentation too.
➜Right after the theoretical explanation of the content, students should be facilitated with all possible relevant examples, lab practices, alongside with project works.
➜Activities that hoist and enhance the understanding, reactionary views, practical skills and expression among students should be encouraged during learning facilitation. Learning should not be limited only to the gaining of knowledge.
➜During learning facilitation process, there should be regular coordination with the concerned local entities to make use of locally available resources. While utilizing such sources, it is advisable to take students into the respective field and enable them observe the use and functions of such resources.
➜The teachers should consider followings before adopting any of teaching methods.
➜Students’ capacity and maturity to understand the subject.
➜Confidence or trust with regard to the success of the chosen teaching method.
➜Evoking interest in students for successful learning.
➜Students’ readiness to think and cooperate in learning process.
➜Locally available resources and experts.
6. Student Assessment
Assessment is an important aspect of teaching learning process which will both serve the purposes of assessment for learning and assessment of learning. Both formative and summative evaluation will be carried out to measure the students' learning. Formative assessment is mainly to bring improvement in students' learning and is to be carried out on continuous basis. The following strategies are to be utilized for the formative assessment.
➜Assessment of students' learning through appropriate technique like question answer, homework
➜Presentation of assignments by the students
➜Students' participation in discussion
➜Project work completion
➜Weekly, monthly and trimester tests.
Summative evaluation will be carried out through internal and external evaluation.
A. Internal Evaluation
Students' knowledge, skills and competencies will be measured through internal evaluation in both grades. The internal evaluation carries 50 percent of weightage for final evaluation. The following table shows the criteria for the internal evaluation.
S.N. | Criteria | Marks |
---|---|---|
1 | Classroom participation (Daily attendance, home assignment and class work, participation in learning, participation in other activities) |
3 |
2 | Trimester exam (3 marks from each) | 6 |
3 | Project work, report and presentation | 16 |
Total | 25 | |
4 | Practical work and viva-voice by external examiner | 25 |
Grand Total | 50 |
B. External Evaluation
External evaluation of the students will be based on the written examination. It carries 50% of the total weightage. The types and number of questions will be as per the test specification chart developed by the Curriculum Development Centre.
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